---
title: Am I eligible for a refund?
description: Check the criteria for automatic refunds on OANDA Prop Trader accounts, including requirements for payout history and account status.
---

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1. [OANDA Prop Trader Help Center](https://proptrader-help.oanda.com/?hsLang=en)
2. [Refunds & Support](https://proptrader-help.oanda.com/refunds-support?hsLang=en)

# Am I eligible for a refund?

If your account meets the criteria, we will automatically initiate the refund process for you. You do not need to contact support to start this request. You are eligible for an automatic refund only if:

- Your account meets the criteria for a refund, or
- You have your 1st **successful payout** history on the account.

- [Refunds & Support](https://proptrader-help.oanda.com/refunds-support?hsLang=en)
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