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title: Refunds & Support | OANDA Prop Trader Help Center
description: Refunds & Support
---

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1. [OANDA Prop Trader Help Center](https://proptrader-help.oanda.com/)
2. [Refunds & Support](https://proptrader-help.oanda.com/refunds-support)

# Refunds & Support

- [How will I receive my refund and how long will it take?](https://proptrader-help.oanda.com/how-will-i-receive-my-refund-and-how-long-will-it-take)
- [Am I eligible for a refund?](https://proptrader-help.oanda.com/am-i-eligible-for-a-refund)
- [If I forgot to opt in for the Migration Incentive by the deadline, will I still get a refund?](https://proptrader-help.oanda.com/if-i-forgot-to-opt-in-for-the-migration-incentive-by-the-deadline-will-i-still-get-a-refund)
- [If I did not opt in to the Migration Incentive, when will I receive a refund?](https://proptrader-help.oanda.com/if-i-did-not-opt-in-to-the-migration-incentive-when-will-i-receive-a-refund-)
- [What if I am not eligible for the FTMO Points?](https://proptrader-help.oanda.com/what-if-i-am-not-eligible-for-the-ftmo-points)
- [Can I take a partial refund and partial FTMO points?](https://proptrader-help.oanda.com/can-i-take-a-partial-refund-and-partial-ftmo-points)
- [I am a Signal Provider requesting a payout between March 2 and March 31, but I already received my initial fee refund when I got my first payout. Will I get a refund again?](https://proptrader-help.oanda.com/i-am-a-signal-provider-requesting-a-payout-between-march-2-and-march-31-but-i-already-received-my-initial-fee-refund-when-i-got-my-first-payout.-will-i-get-a-refund-again)

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- [Refunds & Support](https://proptrader-help.oanda.com/refunds-support)
- [Questions related to your OGM Account](https://proptrader-help.oanda.com/questions-related-to-your-ogm-account)
- [Program Wind-Down & Transition to FTMO](https://proptrader-help.oanda.com/program-wind-down-transition-to-ftmo)

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